Types of Community Care Facilities
Housing arrangements providing non-medical services to seniors are known under several names. The terms used to describe the Residential Assisted Living industry varies from state to state, but it is commonly referred to as “assisted care,” “residential care,” or “assisted living.” Community Care Facilities provide services to vulnerable residents such as frail elderly, developmentally disabled, mentally ill, trouble teens, and others. Small Entrepreneurs to very large corporations own and operate facilities to provide care and services to these individuals.
These businesses maybe private-for-profit or non-profit and may be called by many names including: Assisted Living Facility, Adult Congregate Care, Residential Care, Personal Care Home, Residential Care Facility for the Elderly, Homes for the Aged, Domiciliary Care Homes, Adult Day Care Facility, Adult Residential Facility and others.
RCFs and ALFs form a major component of the nation's long-term care delivery system. The terms most used nationwide are Residential Care Facility and Assisted Living Facility. When used on this website Residential Care Facility (RCF) will basically refer to facilities which provide private rooms, or shared rooms, and community accommodations for dining and living rooms.
Assisted Living Facility (ALF) usually refers to the facilities in which the residents have individual apartments often with a kitchen and living room. Many Assisted Living Facilities have been converted from Retirement Communities due to the resident's "aging in place." Rather than lose these "aging in place residents", the retirement home will obtain a license and make the necessary structural changes needed to provide care services.
Both types of facilities, RCFs and ALFs, can provide the same degree of care services.
REGULATORY COMPLIANCE and CARE STANDARDS
Since 2004 ProvidersWeb has been delivering "best practice" information to assist care providers with Regulatory Compliance and meeting Care Standards for the community based care industry.
Our NEW PROVIDERSWEB WEBSITE will be launched by the end of January!!! We are so excited! Stay tuned!
Care Home Emails & Electronic Media
THE GOOD, THE BAD and THE UGLY
By Diane Morrow, LNHA
Emails can make communications with doctors, nurses,
pharmacies, family members, caseworkers, hospitals, and
placement agencies easy. Fast and easy communication helps
assisted living facilities, nursing homes, and residential care
homes take better care of their residents.
THE GOOD: Better communication always equates to better care. In this modern age emails and smart phones have become an essential part of our lives. Emails are a form of
documentation for example: if you send the physician an email stating the resident fell or has
a urinary tract infection, you have a written record and proof you notified the doctor of the
issue. Keep in mind that just notifying the doctor is not enough. You will need to follow up
with the doctor to find out what is to be done about the fall or urinary tract infection. We
recommend you keep a phone call log and document each phone call you make.
As to "smart phones" smart phones allow the user to take pictures and videos - some even feature uploading to the Internet immediately. The family members, responsible parties,
placement workers and others can email one another about conditions at a facility, sharing
what a great or bad place it is.
Now at anytime someone can video poor care conditions, such as bedsores, or resident behavior problems and immediately share it with the doctors, state licensing and others. They
can also share a fun activity event at the facility showing how much fun everyone is having -
it can go either way. Whatever the way, it's hard to deny video evidence. This ability to
video the problem will improve care and make the care homes more accountable.
THE BAD: emails can contain gossip, untruths, and slander plus once they are mailed, it is impossible to retract them. Disgruntled employees can do some damage to the facility's
reputation using emails or videos. ALSO make sure all your employee understand videos and picture of residents are not allowed to be uploaded to social media without the resident or their responsible party's permission.
THE UGLY: The care home as a business has certain "media" responsibilities. For example you don't want your night staff person to be using your company computer for viewing
pornography, especially when they should have been assisting a resident. You don't want
staff using it to send out Spam emails to sell Viagra... LOL... okay, hopefully that will never
happen, but you never know.
At my facility I did find my staff emailing one another bad-mouthing my administrator, and stating all the bad things they would like to happen to her - which was grounds for dismissal in my book. That is why it is essential to have Cell Phone & Voice Mail and Email & Internet Policies and Procedures.
Referral Agencies – The Paying Truth
By Diane Morrow, LNHA
Referral agencies have been around a long time. Unfortunately there are referral agencies that take advantage of providers and sometimes the consumers (persons to be placed) for the love of money.
So what is the low down on referral agencies? There are basically two main types of referral agencies. The for-profit type usually deals with private pay elderly care placements, and the other type is usually ran by a non-profit or state agency and deals with consumers on government funds.
The problems associated with the For-Profit agencies can include but are not limited to:
Doubling the Fees
- Not Knowing Enough About The Consumer’s Health Condition to help find proper placement.
- Not Knowing Enough About The Care Facility they are sending the consumer to; the referral agency could easily send someone to a care facility that provides sub-standard care.
- Referring Only To The Care Facilities That Pay Large Referral Fees; and referring to the care facilities that pay them the fastest. Often times the fee is the first month’s rent or a large portion thereof which is around $1500 to $5000.
- Once a referral is made and the resident is placed, checking up on the resident to see if they are happy and if not they quickly assist them into moving to another facility, so they can earn another referral fee. Read More
Become a Paid Member today and get instant access to all 4000+ documents, which include sample admission agreements, forms and staff training tools designed to help reduce your liability exposure and improve your quality care.
ProvidersWeb offers a comprehensive emergency service manual for all types of care facilities. For more emergency information click here.
ProvidersWeb.com – Over
members strong. Why?
Our customers tell us they save hundreds of dollars by being able
to use our ready to use forms, policies, procedures, checklists,
audits, training programs, in-services and more.
businesses find the paperwork they need to help them get
licensed as an assisted living or residential care facility.
People who have been in the business find great compliance audits,
checklists, training programs, quality assurance and risk management
plans, policy manuals and other paperwork that make it easy for
them to do their jobs.
members include Administrators and Owners of various care businesses
and: Caregivers, Nurses, Residential Care Mangers, Adult Foster
Care Personnel, Nursing Home Administrators, Assisted
Living Executive Directors, Family Home Care Parents, Home Health
Nurses, RCF Certified Administrators and other personnel. These
folks provide Elder Care, care for the Developmentally Disabled
and Mentally Ill and care for Teenagers in Group Homes. These
community care homes are licensed by the State. See ALF, RCFE,
RCF, ARF Providers.
JOIN NOW! A paid subscription gives you access to over
800 FORMS, all the 3700+ online documents and all EBOOKS. We
provide quality care and risk management easy-to-use how to documents.
ProvidersWeb’s standards are totally focused on Quality
Care for the residents using ethical care and service standards,
safe and fair working environments for employees and reduced liability
exposure (Risk Management) with decent profits for the owners.
Care Home Business - According to
the Bureau of Labor Statistics, 8 of the 20 fastest growing occupations
are in the healthcare field. Why work for someone else when you
can work for yourself? We specialize in helping and supporting
entrepreneurs. If you are looking to get into the care business
or stay in the care business we can help. We give you the tools
to help ensure Dependent People get great ethical care, the Caregivers
enjoy providing the care and the Owners and Directors are able
to sustain the care business well.
We are here to supply Caregivers
the “how to” tools they need.
Subscribing Members each have their own personal repository
under “My Account Activity” and with one click
of a button they can see if any of the documents they have downloaded
have been updated. It helps staying in compliance easier.
Free and Paid Posters
We believe caring is more than a job – it is a life path.
To help our members along this caring path, we have an abundance
of free and paid subscriber’s inspirational posters.
For more: Click Here
KEEP IN COMPLIANCE - We cover
all kinds of subjects related to regulatory compliance for care
and services for example:
- Medication Aide & Manager Training
- Dementia Care Training
- Facility Manager Training
- Missing Resident & Elopement Drills
- Employee Orientation Mandates
- Admission and Retention Policies
- Supervisors’ Training
- Laundry Safety Training
- Dietary Aide & Dietary Supervisor Training
- Housekeeping Safety Training
Flex Time Work Arrangements– Most care facilities are legally
required to comply with certain basic standards such as providing
written proof of: Read more...
||Remember Write it Right:
“Not documented, not done” is the rule of thumb when
providing care. Forms, written policies, procedures,
care documentation, and written proof of training are
standard requirements for all care facilities. Better documentation
would prevent a lot of facilities from getting sued.
by Industry Expert Diane (Downs) Morrow,
LNHA, the first teacher of the
required California State Residential Care Administrator Certification
Program. Diane is a Successful Author, Consultant, Educator,
Advocate, Expert Witness, and 20+ year Care Facility Business Owner!
ProvidersWeb documents are published in
Portable Document Format (PDF). To view, print or save our documents,
you must have a current version of Adobe Reader, which is available at no charge.
ProvidersWeb is an International Membership Association